Cancelling an Item on Your Autoship

Beginning the Cancellation Process

Click the "Cancel Subscription" link just below the "Ship Tomorrow" button under the item in your portal.

Cancelling an Item on Autoship on Mobile
Cancelling an Item on Autoship on Desktop

Select a Reason for Cancelling Your Autoship

After you've selected a reason, click on the "Continue" button. This will take you to a page where you can elaborate on why you wihs to cancel.

Select a Reason for Cancelling on Mobile
Select a Reason for Cancelling on Desktop

Leaving Comments about Cancelling Your Autoship

Please note, these comments are not reviewed daily. If you are interested in help with an order, have feedback for Tomlinson's, or need a product recommendation, email and we'll get you taken care of!

Cancellation Reason on Mobile
Cancellation Reason on Desktop

Once you have cancelled your subscription on this item, you will be automatically redirected to the Autoship Management page.

If you wish to cancel all items on your autoship, each item must be cancelled individually.

Cancelling a One Time item

Click the pencil icon next to that item's name.

Cancelling a One Time Item on Mobile
Cancelling a One Time Item on Desktop

Select "Cancel Product"

This will take you to a new page where One Time Items can be edited. Select "Cancel Product."

Select Cancel Product on Mobile
Select Cancel Product on Desktop

Select "OK"

A pop-up will appear. Select "OK" to finalize removing the One Time Item from your Autoship.

Finalize Cancel Product on Mobile
Finalize Cancel Product on Desktop

Finding the Item You Wish to Cancel

Not seeing the item you would like to cancel? Click on the Show all Autoships button to see everything you currently have set up on Autoship!

Show All Autoships on Mobile
Show All Autoships on Desktop

Not finding the answers you are searching for?

Email and we'll help get you squared away!

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