Swapping Products on Your Autoships

Beginning the Swapping Process

After you've navigated to the Autoship page, locate the item you wish to swap for another product. Click the pencil icon to the right of the item you'd like to swap.

Beginning the Editing Process on Mobile
Beginning the Editing Process on Desktop

Selecting "Swap Product"

This page allows you to make changes to items on order. Below the product image you will find the "Swap Product" button. Click on it.

Swap Product Button on Mobile
Swap Product Button on Desktop

Searching for a New Item

After you've selected "Swap Product", you'll be re-directed to a page where you can search for the product you'd like to swap the current item out for.

Searching for A Product on Mobile
Searching for A Product on Desktop

Selecting a New Item

Once your search is complete and you've located the item you'd like to swap for, select the "Choose Options" button for that item.

Selecting A Product on Mobile
Selecting A Product on Desktop

Finalizing Changes to Your New Item

On this page, you can finalize any changes to your new item, while comparing the quantity and frency of your old item.

Delivery frequencies typically default o every 2 weeks, so if you'd like ti less often, be sure to change that before selecting the "Swap Product" button.

Finalizing Changes to Your New Item on Mobile
Finalizing Changes to Your New Item on Desktop

Reviewing Your Swapped Item

After you've selected the "Swap Product" button, you'll be redirected back to the Autoship Portal. There, you'll be able to review the new item on order and ensure the quantity, next charge date, and frequency are all correct.

Finalizing Changes to Your New Item on Mobile
Finalizing Changes to Your New Item on Desktop

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