Frequently Asked Questions

  • Creating an Autoship

    Starting Your Autoship When setting up an Autoship, we recommend doing so the next time you are ready to make a purchase. Once you have located the item you'd like to set up on Autoship, before adding it to your cart, select the "Autoship & Save" option. A menu will appear where you can cho...
  • Discounts

    At Tomlinson's, we have several different ways to get discounts on your pet food. This article will break down how to take advantage of and understand these discounts. Pet Club Discount Autoship Discount Entering a Discount Code Case Discount Pet Club Discount Tomlinson's Pet Club Annual Member...
  • Frequent Buyer Redemption

    Brands Participating in the Frequent Buyer Program At Tomlinson's, we facilitate Frequent Buyer Programs for many brands you (and your furry friends!) love. Frequent Buyer offerings are dependent upon the brand, but redeemable in-store at your neighborhood Tomlinson's. The following brands have ...
  • Reordering Previous Purchases

    Adding a Previously Purchased Item to Your Cart After logging into your account, you are directed to the Overview page. Here you will see your two recent orders. If you see the item you'd like to add, select the "Add to Cart" button. Review the Item Added to Cart When you add the item t...